Value for Service Agents
Let Marcone handle your inventory with a strategic national distribution footprint for same-day pickup and next-day ground delivery. You’ll benefit from quality, genuine OEM brands and boost equipment uptime. As a Marcone customer, you’ll enjoy access to our AI service support tool for accurate fixes that result in fewer returns and site visits. With Marcone as your behind-the-scenes partner, you’ll save capital and maximize your same-day, first-time fix.
You’re going to like doing business with us!
✓ Same-day shipping
✓ No competition, only collaboration
✓ Unmatched access to OEM parts
✓ Tailored customer support
✓ 120-day return policy
There’s no reason to invest capital in products that you’ll need to store and manage. Let Marcone be your behind-the-scenes partner so you can focus on what’s really important: your customers.
Marcone has distinguished itself as the answer to the pressing problems faced by the market we all serve. Marcone’s extensive warehouse footprint puts critical parts closer to more customers, avoiding transportation delays and costs that plague our industry.
Marcone’s efficient use of technology ensures the right parts at the right quantities are in the right location to shorten equipment maintenance and repair cycles that have been disrupted by legacy methods that simply haven’t kept pace.
We are excited to join this partnership with Marcone. They are true logistics experts. Our companies share the same values when it comes to our commitment to driving innovation and providing our customers with the best possible experience.
Marcone epitomizes true partnership. In an industry where service companies often feel overlooked, every interaction with Marcone is refreshingly positive. Their regional team members come from our side of the industry, so they grasp the unique challenges we face.
Whenever we have issues — any issue — Kevin is accessible, responsive and resolves the issue at hand. He is also a very nice person to interact with, genuine and empathetic.
Proudly Offering
Primary Cooking
AccuTemp
Alto-Shaam
Amana
American Range
Axis
Baxter
Cleveland
Convotherm
Duke
Garland
Henny Penny
Lincoln
MenuMaster
Merrychef
Rational
Sierra
SunFire
US Range
Vulcan
Wolf
Wood Stone
XpressChef
Refrigeration
Beverage-Air
Delfield
Hoshizaki
Hydra Kool
Ikon
Kool-It
Traulsen
Victory
Refrigeration (Walk-in)
Kolpak
Ice Machines
Hoshizaki
Ice-O-Matic
Manitowoc Ice
Osion
Scotsman
Beverage Dispensing
Bunn-O-Matic
Krowne
Multiplex
Servend
Spaceman
UNIC
Hardware
Kason
Heat & Hold
Cres Cor
Duke
Merco
Merchandising Display
Hatco
Vollrath
Fryers
Dean
Frymaster
Food Prep
Berkel
Edlund
Hobart
Primo
Winco
Warewashing
Champion
Hobart
Insinger
Jet-Tech
Moyer Diebel
Stero
Meet the Team
BARNEY HINKLE
REGIONAL DIRECTOR
PACIFIC MOUNTAIN
barney.hinkle@marcone.com
314-520-7841
DONNY SMITH
REGIONAL DIRECTOR
MIDWEST – SOUTH
donny.smith@marcone.com
615-707-3669
JEFF VICTORY
REGIONAL DIRECTOR
SOUTHWEST CENTRAL
jeff.victory@marcone.com
214-455-6562
ERIC HOLDER
REGIONAL DIRECTOR
NORTH ATLANTIC
eric.holder@marcone.com
703-615-5481
MICHAEL WALKER
NATIONAL DIRECTOR
CANADA
michael.walker@marcone.com
416-898-9759